Knowledge management (KM) remains an anomaly in most corporations today. Critics call KM a fad of the 1990s, whereas supporters claim KM is actively evolving. Our work examines th...
Norman Makoto Su, Hiroko Wilensky, David F. Redmil...
: Virtual professional communities provide an environment for professionals to share their knowledge and develop their skills without geographical constraints. Virtual professional...
This paper describes a program of research designed to understand how knowledge-sharing and learning can be supported in virtual communities. To conduct this research, we propose ...
Michael Bieber, Il Im, Ronald E. Rice, Ricki Goldm...
Managers and group leaders of a community may not have enough information to help them direct the community development. In this paper, we adopt social network analysis, graph the...
Communities of practice (COPs) have been around since the founding of the first social networks many millennia ago. Organizations around the world over the last two decades have l...