Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
This paper reviews the movement of open access (OA) journals in Iran, investigates and compares the influence of Iranian journals in terms of citation ranking, using the Citation ...
The object-oriented design process has been a hot topic in software development since it will improve product quality and productivity significantly, which is also a major issue i...
RFID are used to identify products in factory automation applications; Multi agent systems are a possibility to introduce flexibility into production processes. This article intro...
Process management is a method for improving Boeing's business processes, however many aspects have been difficult to implement. eQuality is a software system based on a frame...
Jeffrey Bradshaw, Peter Holm, Oscar Kipersztok, Th...