Today'sbusinessenvironmentis characterizedas knowledgebeing the critical resourcefor any businessactivity. Byautomatingmanyof their routinebusinessprocesses,companiesare able...
Irma Becerra-Fernandez, Karen McCarthy, Juan Rodri...
For several years wehave been pursuing a vision of knowledgeon demand,the ability for all users to access knowledgeregardlessof time, location, deviceor level of expertise. This p...
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
In this paper, we present GLARE, a domain-independent system for acquiring, representing and executing clinical guidelines. GLARE is characterized by the adoption of Artificial Int...
Paolo Terenziani, Stefania Montani, Alessio Bottri...