In the realm of product design, communication between designer, client, design team and future users is of great importance. Throughout the design process, ideas and concepts are g...
Experts in the field of HCI have spoken at length about how to increase the strategic influence of User Experience Design (UXD) teams in industry [2] [5]. Others have talked about...
This paper presents a method for allocating production capacity among flexible and dedicated machines based on uncertain demand forecasts of products in a production portfolio. Gi...
Case study describing tools and processes enabling accelerated adoption of Usability Standards, and increased efficiencies in development of accessible, internationalized, branded...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...