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ACMICEC
2006
ACM
116views ECommerce» more  ACMICEC 2006»
14 years 1 months ago
Towards flexible mobile payment via mediator-based service model
Applications and digital goods for mobile devices have been around for more than a decade. Recent technology development has also driven the use of mobile commerce technology. Mob...
Charles Chong, Hui-Na Chua, Cheng-Suan Lee
CISIS
2009
IEEE
14 years 13 days ago
The Role of Service Oriented Architecture in Telemedicine Healthcare System
Interoperability in telemedicine system is one of the major concern in telemedicine health care system. It is difficult to design exact and flexible interoperable architecture i...
Asadullah Shaikh, Muniba Shoukat Memon, Nasrullah ...
IAAI
2003
13 years 9 months ago
Building Agents for the Customer Service Front
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
KDD
2008
ACM
153views Data Mining» more  KDD 2008»
14 years 8 months ago
Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Shantanu Godbole, Shourya Roy
COMPSAC
2001
IEEE
13 years 11 months ago
Supporting Web Development in the OPEN Process: Additional Tasks
To support commercial-strength web development it is as important to utilize a process as it is in regular, non-web information systems development. Using an established OO/CBD de...
Brendan Haire, Brian Henderson-Sellers, David Lowe