1386 search results - page 16 / 278 » Towards mature IT services |
WSFM
2007
Springer
14 years 1 months ago
2007
Springer
A fundamental promise of service oriented architecture (SOA) lies in the ease of integrating sharable information, processes, and other resources through interactions among the sha...
WSE
2005
IEEE
14 years 1 months ago
2005
IEEE
Grid services are emerged by integrating Grid computing and Web services to perform a seamless information processing system across distributed, heterogeneous, dynamic virtual org...
IPOM
2005
Springer
14 years 1 months ago
2005
Springer
Abstract. Traditional telecommunications service providers are undergoing a transition to a shared infrastructure in which multiple services will be offered to customers. These se...
GI
2010
Springer
13 years 6 months ago
2010
Springer
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
ISCC
1999
IEEE
13 years 12 months ago
1999
IEEE
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...