As our technologies travel to new cultural contexts and our designs and methods engage new constituencies, both our design and analytical practices face significant challenges. We...
Lilly Irani, Janet Vertesi, Paul Dourish, Kavita P...
This paper is about people. It is about understanding how learning and communication mutually influence one another; allowing people to infer each other's communicative behavi...
This paper represents a personal view of the state of HCI as a design discipline and as a scientific discipline, and how this is changing in the face...
Storyboarding is a common technique in HCI and design for demonstrating system interfaces and contexts of use. Despite its recognized benefits, novice designers still encounter ch...
Khai N. Truong, Gillian R. Hayes, Gregory D. Abowd
One of the most important qualities related to the use of information systems is arguably the usability achieved in actual use-situations. Three central criteria for usability as ...