While systems supporting communities of practice in work organizations have been shown to be desirable many, if not all, are decoupled from daily work practices and tools. This hi...
A contemporary office or knowledge worker has to deal with an ever increasing number of information channels and associated flows of events (i.e., software applications using vary...
The TaskTracer system allows knowledge workers to define a set of activities that characterize their desktop work. It then associates with each user-defined activity the set of ...
Jianqiang Shen, Jed Irvine, Xinlong Bao, Michael G...
We present data from detailed observation of 24 information workers that shows that they experience work fragmentation as common practice. We consider that work fragmentation has ...
Patients do considerable information work. Technologies that help patients manage health information so they can play active roles in their health-care, such as personal health re...
Predrag V. Klasnja, Andrea Civan-Hartzler, Kenton ...