It’s been noticed that recognizing the end user’s needs and expectations are increasingly important factors for creating successful products. In the Mode-project we are studyi...
We review the current status of ethnography in systems design. We focus particularly on new approaches to and understandings of ethnography that have emerged as the computer has m...
Andy Crabtree, Tom Rodden, Peter Tolmie, Graham Bu...
Involving a school teacher in the development of the intelligent writing tutor StoryStation allowed progress to be made on the problem of story classification, an aspect of story...
We conducted a preliminary field study to understand the current state of personal digital archiving in practice. Our aim is to design a service for the long-term storage, preserv...
Catherine C. Marshall, Sara A. Bly, Francoise Brun...
When authors publish their interpretations of the ideas, opinions, claims or rebuttals in the literature, they are drawing on a repertoire of well understood moves, contributing t...
Bertrand Sereno, Simon Buckingham Shum, Enrico Mot...