The design of CSCW systems has often had its roots in ethnomethodological understandings of work and investigations of working settings. Increasingly, we are also seeing these ide...
Whereas previous studies have been primarily focused on the structural features of Information Technology governance, this paper describes an exploratory study of IT governance pr...
Pieter M. A. Ribbers, Ryan Peterson, Marylin M. Pa...
We review the current status of ethnography in systems design. We focus particularly on new approaches to and understandings of ethnography that have emerged as the computer has m...
Andy Crabtree, Tom Rodden, Peter Tolmie, Graham Bu...
This paper presents a solution for cooperation between companies that belong to a supply chain in the ceramic tile sector, where competitiveness requires constant innovation in pro...
This project aims to further our understanding of the practice of user-centered design (UCD) by observing the argumentation strategies used by designers in faceto-face meetings in...