Enterprise Resource Planning (ERP) systems have become essential in industry, yet the potential value created through system use can be illusive due to poor usability. Extensive in...
Tamara Babaian, Wendy T. Lucas, Jennifer Xu, Heikk...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
A mobile medical information system, developed primarily for the purposes of civilian medicine, is expanded to be used in military medicine. A usability study with 7 military phys...
In access-control systems, policy rules conflict when they prescribe different decisions (ALLOW or DENY) for the same access. We present the results of a user study that demonstr...
Robert W. Reeder, Lujo Bauer, Lorrie Faith Cranor,...
HANDS is a new programming system for children that was designed for usability. This paper examines the effectiveness of three features of HANDS: queries, aggregate operations, an...