We report on research aimed at gaining an improved understanding of how issues such as language, literacy and previous exposure to technology affect citizens’ ability to access g...
This chapter discusses the application of some of the technologies of the adaptive web to the problem of providing information for healthcare consumers. The particular issues relat...
In this paper we want to point out some issues arising when a natural language processing task involves several languages (like multilingual, multidocument summarization and the m...
In this user study, we address several open issues in the design of waiting cues for system response time (SRT) in interactive telephony speech applications. User observations and...
Context can be seen as a paradigm aiming to improve user interaction with software. For Web applications in particular, the issues of content explosion and technological constrain...