In this paper, we utilize a simple support vector machine to identify commercial electronic mail. The use of a personalized dictionary for model training provided a classification...
Matthew Woitaszek, Muhammad Shaaban, Roy Czernikow...
Automated software customization is drawing increasing attention as a means to help users deal with the scope, complexity, potential intrusiveness, and ever-changing nature of mod...
Web portals today offer a variety of content and services to their users. This content can be split into various categories and usually content semantically related is placed in t...
Christos Bouras, Giorgos Kounenis, Ioannis Misedak...
In this paper, we describe the design and preliminary evaluation of a hybrid desktop-handheld system developed to support individuals with aphasia, a disorder which impairs the ab...
Jordan L. Boyd-Graber, Sonya S. Nikolova, Karyn Mo...
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...