We have many application software today to support reading and writing respectively. However, we believe that few applications available today fully support both reading and writi...
PLANDoc, a system under joint development by Columbia and Bellcore, documents the activity of planning engineers as they study telephone routes. It takes as input a trace of the e...
This paper describes a tool for recombining the logical structure from an XML document with the typeset appearance of the corresponding PDF document. The tool uses the XML represe...
Matthew R. B. Hardy, David F. Brailsford, Peter L....
The act-function-phase model systematically relates the acts of the dialogue at time-of-use to the acts of the dialogue between author and users at time-of-development. We show ho...
Several companies are careless about the accuracy of their user manuals and online help, leading readers to believe that a product has characteristics that it lacks. Under America...