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    IJHCI
    2002
    68views more  IJHCI 2002»
    User-Centered Design at IBM Consulting
    13 years 7 months ago
    User-Centered Design at IBM Consulting
    Download  www-935.ibm.com
    Mark Ominsky, Kenneth R. Stern, James R. Rudd
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    NORDICHI
    2004
    ACM
    115views Human Computer Interaction» more  NORDICHI 2004»
    Procuring a usable system using unemployed personas
    14 years 29 days ago
    Procuring a usable system using unemployed personas
    Download  www.nada.kth.se
    This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
    Erik Markensten, Henrik Artman
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