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CHI
2006
ACM
14 years 10 months ago
Multi-channel consumer behavior: online and offline travel preparations
Elaborating on the first stage in the User-Centered Design (UCD) process, understanding the user, this study questions whether it is sufficient to look at the use of interactive s...
Geke van Dijk, Shailey Minocha, Angus Laing
NORDICHI
2004
ACM
14 years 3 months ago
Procuring a usable system using unemployed personas
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Erik Markensten, Henrik Artman
CHI
2009
ACM
14 years 10 months ago
Lessons from participatory design with adolescents on the autism spectrum
Participatory user interface design with adolescent users on the autism spectrum presents a number of unique challenges and opportunities. Through our work developing a system to ...
Miriam Madsen, Rana El Kaliouby, Micah Eckhardt, M...
CHI
2007
ACM
14 years 10 months ago
"Let me show you what i want": engaging individuals with cognitive disabilities and their families in design
In this paper I describe an ongoing multi-stage, participatory design study with individuals with cognitive disabilities and their family caregivers. I use a technology probe to i...
Melissa Dawe
CHI
2006
ACM
14 years 10 months ago
Discovering design drivers for mobile media solutions
We conducted user studies in 2000 and 2004 into digital media use, and discovered a number of constant findings even though the studies were separate both in geographically and ch...
Akseli Anttila, Younghee Jung