Elaborating on the first stage in the User-Centered Design (UCD) process, understanding the user, this study questions whether it is sufficient to look at the use of interactive s...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Participatory user interface design with adolescent users on the autism spectrum presents a number of unique challenges and opportunities. Through our work developing a system to ...
Miriam Madsen, Rana El Kaliouby, Micah Eckhardt, M...
In this paper I describe an ongoing multi-stage, participatory design study with individuals with cognitive disabilities and their family caregivers. I use a technology probe to i...
We conducted user studies in 2000 and 2004 into digital media use, and discovered a number of constant findings even though the studies were separate both in geographically and ch...