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» Using Macromodels to Manage Collections of Related Models
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WSC
2001
13 years 11 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
JASIS
2006
108views more  JASIS 2006»
13 years 10 months ago
Fuzzy techniques for trust and reputation management in anonymous peer-to-peer systems
P2P applications are rapidly gaining acceptance among users of Internet-based services, especially because of their capability of exchanging resources while preserving the anonymi...
Roberto Aringhieri, Ernesto Damiani, Sabrina De Ca...
MIS
2005
Springer
158views Multimedia» more  MIS 2005»
14 years 3 months ago
Context-Based Management of Multimedia Documents in 3D Navigational Environments
Abstract. This work proposes an approach for managing multimedia information associated to 3D environments navigated by the user. The influence of context (location, user profile, ...
Fabio Pittarello
HICSS
2005
IEEE
124views Biometrics» more  HICSS 2005»
14 years 3 months ago
Establishing and Structuring Criteria for Measuring Knowledge Management Efforts
Establishing criteria for knowledge management is an imperative aspect of management as it helps determine results. Our research indicated that widely-accepted criteria and perfor...
Vittal S. Anantatmula, Shivraj Kanungo
WISE
2000
Springer
14 years 2 months ago
Modelling the Webspace of an Intranet
Searching the internet using the currently available searchengines is not satisfactory. Thetechniquesused there focus on the extraction of relevant informationdirectlyfrom the doc...
Roelof van Zwol, Peter M. G. Apers