The field of dynamic vehicle routing and scheduling is growing at a fast pace nowadays, due to many potential applications in courier services, emergency services, truckload and l...
Based on the expectancy disconfirmation theory, this study proposes a decomposed technology acceptance model in the context of an e-learning service. In the proposed model, the pe...
Juan Carlos Roca, Chao-Min Chiu, Francisco Jos&eac...
A number of languages exist that try to model the external visible behavior of services. However, they constitute incomplete solutions, either because, they do not include proper ...
is.sagepub.com/cgi/content/abstract/33/4/435 The online version of this article can be found at: Published by: http://www.sagepublications.com On behalf of: Chartered Institute of ...
In this paper, we present a new methodology for evaluating fault recovery performance of some existing mechanisms, which considers the establishment of quality of service network ...