- Many small businesses require distributed information systems but do not have the resources to develop, host or maintain them. An alternative approach may be to offer the softwar...
Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
Tony Chau, Vinod Muthusamy, Hans-Arno Jacobsen, El...
—For a service to be used in a commercial setting, certain service delivery functions such as monitoring, billing, authentication, etc need to be packaged with the service. Becau...
Muhammad Adeel Talib, Alan W. Colman, Jun Han, Jus...
In this paper we investigate the relationship between two problems, related to distributed systems, that are of particular interest in the context of Service Oriented Computing: at...
This paper presents the design and pricing of financial contracts for the supply and procurement of interruptible electricity service. While the contract forms and pricing methodo...