Internet should be used to reduce distances and bring people virtually closer. Using ICT, many people has overcome the problem of digital divided [1] thanks to support of informat...
Flavio Corradini, Alberto Polzonetti, Romeo Pruno,...
Agent Exchange is a virtual trading environment serving as a test bed for experiments with market simulations, trading strategies and auctioning techniques. Agent Exchange is the d...
Agile development practices respect tacit knowledge, make communication more effective, and thus foster the knowledge creation process. However the current agile methods, like XP,...
The goal of the study described in this paper was to gain an improved understanding of the social context of UK online centres and issues around the creation and exchange of knowl...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...