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SIGUCCS
2000
ACM
14 years 6 days ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
ELPUB
1999
ACM
14 years 5 days ago
Learning Curves: Managing Smooth Product Development Cycles in Non-Print Environments
and abstract entry. But since the burgeoning of the scholarly literature since World War II, these processes had become well-known and expertly done by most organizations in the pu...
Jill O'Neill, Chris Leonard
ELPUB
2007
ACM
13 years 11 months ago
Multimedia Modular Training Packages by EUAIN
The European Accessible Information Network (EUAIN) was established to support the move to incorporate accessibility within mainstream content processing environments. EUAIN has b...
David Crombie, George T. Ioannidis, Neil McKenzie
CLEF
2006
Springer
13 years 11 months ago
UB at GeoCLEF 2006
This paper summarizes the work done at the State University of New York at Buffalo (UB) in the GeoCLEF 2006 track. The approach presented uses pure IR techniques (indexing of sing...
Miguel E. Ruiz, June M. Abbas, David Mark, Stuart ...
ACNS
2006
Springer
87views Cryptology» more  ACNS 2006»
13 years 11 months ago
Effect of Malicious Synchronization
Abstract. We study the impact of malicious synchronization on computer systems that serve customers periodically. Systems supporting automatic periodic updates are common in web se...
Mun Choon Chan, Ee-Chien Chang, Liming Lu, Peng So...
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