Today, people use multiple devices to fulfill their information needs. However, designers design each device individually, without accounting for the other devices that users may ...
In recent years Services Science has been an emerging discipline that aims to promote service innovation and increase service productivity by aligning scientific, management, and ...
This study of the flow of online discussions examined how earlier messages affected later messages along five dimensions: (1) evaluations (agree, disagree, or unresponsive actions...
Recommendation systems which aim at providing relevant information to users are becoming more and more important and desirable due to the enormous amount of information available ...
Ching-man Au Yeung, Nicholas Gibbins, Nigel Shadbo...
In this paper we introduce the architecture of a distributed service platform that integrates speech, web technology and voice-overIP technologies and describe how a specific serv...
Michael Pucher, Julia Tertyshnaya, Florian Wegsche...