- Websites are used to establish the company’s policy and image, to promote and sell goods or support services and to provide customer support and to facilitate the communication...
Designing and maintaining websites can be costly for small business, therefore the decision to embark on a Web strategy should not be taken lightly. Critical to the success of a w...
Julie Fisher, John Bentley, Annemieke Craig, Rodne...
The authors introduce a decision chart previously developed to identify web site features that would be suitable for small businesses in their interactions with customers. The dec...
Existing web usage mining techniques focus only on discovering knowledge based on the statistical measures obtained from the static characteristics of web usage data. They do not ...
A commercial Web page typically contains many information blocks. Apart from the main content blocks, it usually has such blocks as navigation panels, copyright and privacy notice...