One of the most pressing usability issues in the design of large web sites is that of the organization of search results. A previous study on a moderate-sized web site indicated t...
Jennifer English, Marti A. Hearst, Rashmi R. Sinha...
The research presented in this paper is an examination of how the concepts used in process improvement may be applied to a web form to improve design and usability. Although much ...
One of the challenges in delivering e-government services is to design the Web sites to make it easier for citizens to find desired information. However, little work is found to e...
Evaluating the usability of an application is a crucial activity in systems development projects. It is often done collaboratively, involving groups of current or future users, us...
Gert-Jan de Vreede, Ann L. Fruhling, Anita Chakrap...
Automated Web usability analysis aims at obtaining a figure of the overall usability of a Web page or site by comparing objective page measures or indicators with statistical prof...