WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...
This paper presents MouseTrack as a web logging system that tracks mouse movements on websites. The system includes a visualization tool that displays the mouse cursor path follow...
Abstract: In order to remotely obtain detailed usability data by tracking user behaviors within a given web site, a server-based usability testing environment has been created. Web...
Martin Svensson, Arnold Johansson, Anna-Lena Ereba...
With the emergence of the World Wide Web, analyzing and improving Web communication has become essential to adapt the Web content to the visitors’ expectations. Web communicatio...