Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
In the ocean of Web data, Web search engines are the primary way to access content. As the data is on the order of petabytes, current search engines are very large centralized sys...
Ricardo A. Baeza-Yates, Carlos Castillo, Flavio Ju...
Information visualisation benefits from the Semantic Web: multimodal mobile interfaces to the Semantic Web offer access to complex knowledge and information structures. Natural l...
Information Technology has changed our life and society already to such an extent that even our visions cannot exist without technology and its applications. And this change is acc...
In order for agents and humans to leverage the growing wealth of heterogeneous information and services on the web, increasingly, they need to understand the information that is d...