The authors introduce a decision chart previously developed to identify web site features that would be suitable for small businesses in their interactions with customers. The dec...
While several research projects have been proposed to use software agents to deal with information overload, their results are not applicable in the existing Web infrastructure ma...
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
Sarabjot S. Anand, Matthias Baumgarten, Alex G. B&...
Web applications facilitated by technologies such as JavaScript, DHTML, AJAX, and Flash use a considerable amount of dynamic web content that is either inaccessible or unusable by...
Yevgen Borodin, Jeffrey P. Bigham, Rohit Raman, I....
The Web has become a ubiquitous tool for distributing knowledge and information and for conducting businesses. To exploit the huge potential of the Web as a global information rep...