The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
One of the reasons why large-scale software development is difficult is the number of dependencies that software engineers need to face: e.g., dependencies among the software comp...
Erik Trainer, Stephen Quirk, Cleidson R. B. de Sou...
In recent years, tagging systems have become increasingly popular. These systems enable users to add keywords (i.e., “tags”) to Internet resources (e.g., web pages, images, vi...
Cameron Marlow, Mor Naaman, Danah Boyd, Marc Davis
Data mining systems aim to discover patterns and extract useful information from facts recorded in databases. A widely adopted approach is to apply machine learning algorithms to ...
Wei Fan, Haixun Wang, Philip S. Yu, Salvatore J. S...
Speakers in dialogue tend to adapt to each other by starting to use similar lexical items, syntactic structures, or gestures. This behaviour, called alignment, may serve important...