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IWC
2007
92views more  IWC 2007»
13 years 10 months ago
Consumers, channels and communication: Online and offline communication in service consumption
This paper reports on a study that investigated consumer use of e-services in a multichannel context. To develop a deeper understanding of what makes consumers decide to use the o...
Geke van Dijk, Shailey Minocha, Angus Laing
ISF
2002
71views more  ISF 2002»
13 years 9 months ago
Network Quality of Service for the Enterprise: A Broad Overview
One of the biggest challenges facing the Internet today is to scale to an infrastructure that can provide quality-of-service (QoS) to a wide variety of applications and traffic typ...
Stephanie Wood, Samir Chatterjee
HICSS
2010
IEEE
240views Biometrics» more  HICSS 2010»
14 years 4 months ago
Can e-Government Adopters Benefit from a Technology-First Approach? The Case of Egypt Embarking on Service-Oriented Architecture
It seems common sense that “policy matters” in setting up e-government interoperability, mainly because collaboration should be guided by dedicated integration objectives and ...
Ralf Klischewski, Ranwa Abubakr
ISORC
2002
IEEE
14 years 3 months ago
Packaging Quality of Service Control Behaviors for Reuse
Two limitations of the current implementations of adaptive QoS behaviors are complexity associated with inserting them into common application contexts and lack of reusability acr...
Richard E. Schantz, Joseph P. Loyall, Michael Atig...
JIS
2006
114views more  JIS 2006»
13 years 10 months ago
Working with information: information management and culture in a professional services organization
The paper presents a case study of a large Canadian law firm with a distinctive information culture that is vigorously implementing an information management strategy. Our finding...
Chun Wei Choo, Colin Furness, Scott Paquette, Herm...