This paper reports on a study that investigated consumer use of e-services in a multichannel context. To develop a deeper understanding of what makes consumers decide to use the o...
One of the biggest challenges facing the Internet today is to scale to an infrastructure that can provide quality-of-service (QoS) to a wide variety of applications and traffic typ...
It seems common sense that “policy matters” in setting up e-government interoperability, mainly because collaboration should be guided by dedicated integration objectives and ...
Two limitations of the current implementations of adaptive QoS behaviors are complexity associated with inserting them into common application contexts and lack of reusability acr...
Richard E. Schantz, Joseph P. Loyall, Michael Atig...
The paper presents a case study of a large Canadian law firm with a distinctive information culture that is vigorously implementing an information management strategy. Our finding...
Chun Wei Choo, Colin Furness, Scott Paquette, Herm...