—Ben Clacy and Brian Jennings presented their recently published paper with the title of “service management: driving the future of IT” [1], which highlighted service oriente...
Organizations are increasingly inter-connected as they source talent, goods and services from other organizations located in disparate parts of the world. They seek new ways of cr...
A paramount question faced by technology innovators is whether to license an innovation to other firms, and if so, what type of license it should use. Information technology innov...
— Due to the abundant application background, the optimization of maintenance problem has been extensively studied in the past decades. Besides the well-known difficulty of larg...
Tracking and tracing individual items is a new and emerging trend in many industries. Driven by maturing technologies such as Radio-Frequency Identification (RFID) and upcoming s...
Rakesh Agrawal, Alvin Cheung, Karin Kailing, Stefa...