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129
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SIGUCCS
2003
ACM
15 years 8 months ago
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
Mark Watts
100
Voted
ATAL
2003
Springer
15 years 8 months ago
Deriving individual obligations from collective obligations
A collective obligation is an obligation directed to a group of agents so that the group, as a whole, is obliged to achieve a given task. The problem investigated here is the impac...
Laurence Cholvy, Christophe Garion
117
Voted
SIGSOFT
1994
ACM
15 years 7 months ago
Foundations of Software Testing: Dependability Theory
Testing is potentially the best grounded part of software engineering, since it deals with the well defined situation of a fixed program and a test (a finite collection of input v...
Richard G. Hamlet
119
Voted
DSVIS
2006
Springer
15 years 7 months ago
How Do Developers Meet Users? - Attitudes and Processes in Software Development
This keynote paper argues for an increased understanding of the various roles involved in the development work to be able to achieve the goal of developing increased usability. Hum...
Jan Gulliksen
135
Voted
CSL
1998
Springer
15 years 3 months ago
Evaluation in the context of natural language generation
What role should evaluation play in the development of natural language generation () techniques and systems? In this paper we describe what is involved in natural langua...
Chris Mellish, R. Dale