This case study describes ethnographic interviews with vehicle buyers to learn how they make purchase decisions. The research was conducted for J. Walter Thompson (JWT), the digit...
Language can be viewed as a complex adaptive system which is continuously shaped and reshaped by the actions of its users as they try to solve communicative problems. To maintain c...
Adaptive Business Intelligence is the discipline that combines prediction, optimization and adaptability into a system answering two important questions: What would probably happe...
In this study, we conducted a survey to generate archetypes of source code searching by programmers across maintenance tasks. Using a questionnaire on a web page, we obtained 69 r...
Susan Elliott Sim, Charles L. A. Clarke, Richard C...
Understanding a software system by just analyzing the structure of the system reveals only half of the picture, since the structure tells us only how the code is working but not w...