Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
From pre-schools to high schools, at home and in museums, the educational community has embraced the use of computers as a teaching tool. Yet many institutions will simply install...
Lori L. Scarlatos, Amy Bruckman, Allison Druin, Mi...
The traditional, well established approach to finding out what works in education research is to run a randomized controlled trial (RCT) using a standard pretest and posttest desig...
Zachary A. Pardos, Matthew D. Dailey, Neil T. Heff...
Management of a modern enterprise is based on the assumption that executive reports of lower-layer management are faithful to what is actually happening in the field. As some well...
We examine how the biomedical informatics (BMI) community, especially consortia that share data and applications, can take advantage of a new resource called cloud computing. Clou...
Arnon Rosenthal, Peter Mork, Maya Hao Li, Jean Sta...