SmallBlue is a social networking application that unlocks the valuable business intelligence of 'who knows what?', 'who knows whom?' and `who knows what about w...
Ching-Yung Lin, Nan Cao, Shixia Liu, Spiros Papadi...
The quantity of email people receive each day can be overwhelming. Previous research suggests that when handling email, individuals prioritize certain messages for attention over ...
I report briefly on some of my own work in each of these areas and elucidate some of the questions that this research has raised. Then I propose as a research agenda the developme...
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...
The research presented in this paper is part of a larger study of the organizational impacts of information systems on knowledge work. The phase of the research reported in the pa...