The research presented in this paper is part of a larger study of the organizational impacts of information systems on knowledge work. The phase of the research reported in the pa...
Online creative collaboration (peer production) has enabled the creation of Wikipedia and open source software (OSS), and is rapidly expanding to encompass new domains, such as vi...
Kurt Luther, Kelly E. Caine, Kevin Ziegler, Amy Br...
: Performance support is happening where we work and live. Under a tree and at a park bench, in a submarine, at a parent-teacher meeting, in a cubicle, or on the manufacturing floo...
We describe the design and evaluation of K-net, a social matching system to help people learn 'who knows what' in an organization by matching people with skills with tho...
N. Sadat Shami, Y. Connie Yuan, Dan Cosley, Ling X...
Although there has been considerable research into ways to design visual programming environments to improve the processes of creating new programs and of understanding existing o...
Margaret M. Burnett, Andrei Sheretov, Gregg Rother...