Software developers’ work is much more interesting and multifarious in practice than formal definitions of software development processes imply. Rational models of work are ofte...
In this article we examine the integration of communities of practice supported by a wiki into work processes. Linear structures are often inappropriate for the execution of knowl...
In the so-called Information-Explosion Era, astronomical amount of information is ubiquitously produced and digitally stored. It is getting more and more convenient for cooperative...
: Local mobility is a central aspect of collaborative work that is in need of close analysis. Between the face-to-face interaction of offices or control rooms and longdistance inte...
Assistance – work carried out by one entity in support of another – is a concept of long-standing interest, both as a type of human work common in organizations and as a model...
Thomas Erickson, Catalina M. Danis, Wendy A. Kello...