We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encounter...
James D. Herbsleb, David L. Atkins, David G. Boyer...
Many CSCW projects dealing with individual availability and interruption filtering achieve only limited success. Perhaps this is because designers of such systems have limited evi...
James M. Hudson, Jim Christensen, Wendy A. Kellogg...
There have been many attempts to support awareness and lightweight interactions using video and audio, but few have been built on widely available infrastructure. Text-based syste...
We are creating an interactive tool to help non-professional web site builders create high quality designs. We have previously reported that quantitative measures of web page stru...
CPM-GOMS is a modeling method that combines the task decomposition of a GOMS analysis with a model of human resource usage at the level of cognitive, perceptual, and motor operati...
Bonnie E. John, Alonso H. Vera, Michael Matessa, M...