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CSCW
2004
ACM
14 years 3 months ago
Return on investment and organizational adoption
This paper considers the complexity of measuring the return on investment for technology adoption. A brief case study of technology adoption in a large design and construction fir...
Jonathan Grudin
CSCW
2004
ACM
14 years 3 months ago
QnA: augmenting an instant messaging client to balance user responsiveness and performance
The growing use of Instant Messaging for social and work-related communication has created a situation where incoming messages often become a distraction to users while they are p...
Daniel Avrahami, Scott E. Hudson
CSCW
2004
ACM
14 years 3 months ago
Instant messages: a framework for reading between the lines
A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framew...
Jeffrey D. Campbell
CSCW
2004
ACM
14 years 3 months ago
Towards dynamic collaboration architectures
In this paper, we introduce the concept of dynamically changing between centralized, replicated, and hybrid collaboration architectures. It is implemented by providing users a fun...
Goopeel Chung, Prasun Dewan
CSCW
2004
ACM
13 years 9 months ago
The MAUI Toolkit: Groupware Widgets for Group Awareness
Group awareness is an important part of synchronous collaboration, and support for group awareness can greatly improve groupware usability. However, it is still difficult to build ...
Jason Hill, Carl Gutwin