: This work, a collaboration between Alstom Transport and the MIT Humans and Automation Laboratory (HAL), is focused on the development of an interactive in-cab scheduling interfac...
Jacqueline M. Tappan, David J. Pitman, Mary L. Cum...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
The design of physical interfaces has been constrained by the relative akinesis of the material world. Current advances in materials science promise to change this. In this paper, ...
As technologies age, they experience wear and degradation, sometimes resulting in loss of functionality. In response, parts are replaced and software is updated. Yet restorationâ€...
The ongoing rise of human computation as a means of solving computational problems has created an environment where human workers are often regarded as nameless, faceless computat...