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SIGUCCS
2000
ACM
14 years 2 months ago
Putting Help Where the User Is - A Desktop Computer Support Strategy
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
Cheryl Stahler
SPATIALCOGNITION
2000
Springer
14 years 1 months ago
Cognitive Zoom: From Object to Path and Back Again
This paper posits the usefulness of mental shifts of scale and perspective in thinking and communicating about spatial relations, and describes two experimental techniques for res...
Carol Strohecker
SIGUCCS
2000
ACM
14 years 2 months ago
Implementing LIES (Location Independent Email Service)
This paper will provide a useful guide to those schools that have not yet implemented IMAP and are considering doing so. With both the systems and user services perspectives, any ...
Pamela Vogel, John Spadaro
SIGUCCS
2000
ACM
14 years 1 months ago
Opening Computing Labs, Opening Minds
The School of Architecture and Allied Arts at the University of Oregon consists of nine departments and programs with 5000 students, 160 faculty, and a few dozen staff. When I cam...
Christopher Jones
SIGUCCS
2000
ACM
14 years 1 months ago
On the Road to Becoming a Statewide ISP
This paper discusses the technical and policy issues that West Virginia Network (WVNET) encountered when it expanded its statewide Internet dialup service through an outsourcing p...
Roman Olynyk