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SIGUCCS
2000
ACM
15 years 9 months ago
Ills Cured with a Dose of Remedy
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...
Michael Critchfield, Michael Murray
SIGUCCS
2000
ACM
15 years 9 months ago
The Master Internship Program at Wabash College
Wabash College has initiated an innovative strategy to solve technology staffing problems experienced by many small undergraduate liberal arts colleges. This strategy targets stud...
Guy Davis, John C. Hanes
SIGUCCS
2000
ACM
15 years 9 months ago
Linux and Open Source in the Academic Enterprise
Open Source Software (OSS) has made great strides toward mainstream acceptance over the past two years. However, many IT managers, both in business and academia, are still cautiou...
Mike Davis, Will O'Donovan, John Fritz, Carlisle C...
SIGUCCS
2000
ACM
15 years 9 months ago
Manage All the Computer Labs on Campus? What Did I Do to Deserve This?
This paper will discuss how the Information Services Client Services group facilitates the support of campus computer labs. It will discuss how one group consisting of three full-...
Kathy DuBose
SIGUCCS
2000
ACM
15 years 9 months ago
Web Documentation Project at the University of Delaware
The Web Documentation Project at the University of Delaware (UD) organizes the computing help information available to the University community. The project’s goal is to provide...
David Hopkins
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