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93
Voted
SIGDOC
2003
ACM
15 years 6 months ago
2003
ACM
Artificial intelligence techniques have found a number of applications in hypermedia, mostly in two specific areas, user interface, particularly adaptive ones and information sear...
95
Voted
SIGDOC
2003
ACM
15 years 6 months ago
2003
ACM
Several companies are careless about the accuracy of their user manuals and online help, leading readers to believe that a product has characteristics that it lacks. Under America...
100
Voted
SIGDOC
2003
ACM
15 years 6 months ago
2003
ACM
In this paper, I discuss how we made single-sourcing work at Juniper Networks. This is a practical discussion of issues, problems, and successes. Categories and Subject Descriptor...
SIGDOC
2003
ACM
15 years 6 months ago
2003
ACM
In this paper, I describe how I followed an end-to-end development process in the development of the user’s guide and help information for XML DITA, using scenarios to define my...
106
Voted
SIGDOC
2003
ACM
15 years 6 months ago
2003
ACM
In this paper we propose a model of creation and use of documentation based on the concept of mixed-initiative interaction. In our model, successful single-initiative interaction ...