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SIGUCCS
2000
ACM
14 years 2 months ago
2000
ACM
The University of Maryland has recently begun a partnership with Byte Back, a computer skills training program for unemployed and underemployed persons in the Washington, D.C. are...
SIGUCCS
2000
ACM
14 years 3 months ago
2000
ACM
In this paper, we describe the process we went through to redesign our training program in order to make it more targeted to the individual user, more responsive to a constantly c...
SIGUCCS
2000
ACM
14 years 2 months ago
2000
ACM
At Iowa State University, the Office of Academic Information Technologies, the English Department, and the Department of Residence have developed a strategic alliance to plan and ...
SIGUCCS
2000
ACM
14 years 3 months ago
2000
ACM
Like others in the field, technology service providers in the Indiana University (IU) School of Education face many demands despite limited resources. In Education Technology Serv...
SIGUCCS
2000
ACM
14 years 2 months ago
2000
ACM
Knowledge Management is a necessary and integral part of an effective and successful support organization, yet it is also a buzzword that is perhaps over-hyped and over-used. How ...