The User Services unit of Information Technologies at the University of Delaware operates nine public computing facilities and employs about 150 students who work as assistants in...
The Ringling School of Art and Design is a fully accredited four year college of visual art and design with a student population of approximately 1000. The Ringling School has ach...
Students are a wonderful resource for any department of a college or university, especially an ITS department. They are inexpensive and abundant. They want to work at strange time...
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
Before embarking upon a large web site project, whether creating a new site or just redesigning one, it is generally accepted practice not to begin work until all the problem spec...