A continuing problem in business today is the design of human-computer systems that respect how work actually gets done. The overarching context of work consists of activities, wh...
William J. Clancey, Patricia Sachs, Maarten Sierhu...
The Multimedia Internet Terminal (MINT)1 is a flexible multimedia tool set that allows the establishment and control of multimedia sessions across the Internet. The system archit...
This paper describes the development of an experience factory in an Australian organization involved in the field of telecommunications. Faced with improvement needs, in 1998 the ...
Understanding large software systems is difficult. Traditionally, automated tools are used to assist program understanding. However, the representations constructed by these tool...
Existing query interfaces for biological databases are either based on fixed forms or textual query languages. Users of a fixed form-based query interface are limited to performin...
I-Min A. Chen, Anthony Kosky, Victor M. Markowitz,...