Persistence of conversations has been found to be a useful feature in group chat tools. When conversations are stored and made accessible to all members of a group, they can facil...
In the ten years since the distinction between “place” and “space” emerged as a consideration for CSCW researchers and designers, the concepts have proven useful across a ...
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
This study explores interruption patterns among software developers who program in pairs versus those who program solo. Ethnographic observations indicate that interruption length...
Task dependencies drive the need to coordinate work activities. We describe a technique for using automatically generated archival data to compute coordination requirements, i.e.,...
Marcelo Cataldo, Patrick Wagstrom, James D. Herbsl...
Representations are at work in IT technology. As plans of and for work, they enable cooperation, coordination, accountability and control, which have to be balanced off against ea...
Several CSCW studies have shown that coordination of work in hospitals is particular challenging, and that clinicians put much effort into maintaining mutual awareness on the flo...
Jakob E. Bardram, Thomas Riisgaard Hansen, Mads S&...
Instant Messaging is a popular medium for both social and workrelated communication. In this paper we report an investigation of the effect of interpersonal relationship on underl...
Spontaneous multi-party interaction – conversation among groups of three or more participants – is part of daily life. While automated modeling of such interactions has receiv...
Paul M. Aoki, Margaret H. Szymanski, Luke D. Plurk...