The interoperability of systems to support cooperative work requires moving beyond purely technical issues; it also concerns the means and practices that users adopt to articulate...
a useful abstract representation is fundamental to solving many difficult problems in software engineering. In order to better understand how representations are actually used in ...
In many hierarchical companies, reports from several independent groups must be merged to form a single, companywide report. This paper describes a process and system for creating...
The effort in software process support has focused so far on modeling and enacting processes. A certain amount of work has been done, but little has reached a satisfactory level o...
In recent years much attention has been paid to networkbased, distributed environments like text-based MUDs and MOOs for supporting collaborative work. Such environments offer a s...
Electronic conversations often seem less polite than spoken conversations. The usual explanation for this is that people who are not physically copresent become depersonalized and...
Today, organizations deal with an ever-increasing number of documents that have to be archived because they are either related to their core business (e.g., product designs) or ne...
Stefan Berchtold, Alexandros Biliris, Euthimios Pa...
Many on-line interaction environments have a large number of users. It is difficult for the participants, especially new ones, to form a clear mental image about those with whom t...