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    SIGUCCS
    2003
    ACM
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    Making online training and support easier for everyone with viewlets
    14 years 4 months ago
    Making online training and support easier for everyone with viewlets
    Download  www.mio.uwosh.edu
    Online training and support objects can be difficult and timeconsuming to create. Written words are often ignored by users who want someone to show them a procedure. Viewlets are ...
    Janice Ward
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