The state of service management practice and the developments in ICT-efficiency research prompt the call for managerial relevance, normative theory building and the conceptualizat...
This paper describes a program of research designed to understand how knowledge-sharing and learning can be supported in virtual communities. To conduct this research, we propose ...
Michael Bieber, Il Im, Ronald E. Rice, Ricki Goldm...
We describe an approach to healthcare coordination using object life cycles (OLCs) [1]. By consulting the OLC of a given patient object instance, the legal methods to apply to tha...
Sistine Barretto, James R. Warren, Markus Stumptne...
The need to change software easily to meet evolving business requirements is urgent, and a radical shift is required in the development of software, with a more demand-centric vie...
Keith H. Bennett, Malcolm Munro, Jie Xu, Nicolas G...
The growing concern about wide area power system disturbances and their impact on power systems have reinforced interest in the new generation of system protection tools. Their ap...
Traditional Computer-Aided Teaching and Learning (CAT/CAL) environments in multimedia-based teleeducation do not empower knowledge consumers (trainees, students etc.) to practice ...
Organizations subsist on communication and coordination. An organization’s ability to remember and learn from its past, in other words, its ability to use its “organizational ...
—Connected dominating set (CDS) has been proposed as virtual backbone or spine of wireless ad hoc networks. Three distributed approximation algorithms have been proposed in the l...
The definition of a service is key to the ability to meter it, measure it, regulate it, price it, or otherwise take it into consideration. Reserves (a form of power supply insuran...
The U.S. military is in the midst of a transformation. While business leaders moved quickly to put computing power in the hands of individuals, the military establishment has been...