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Abstract—We provide a formal model for the Change Management process for Enterprise IT systems, and develop change scheduling algorithms that seek to attain the “change capacit...
In a fast changing market environment the task of reducing the downtime for change management of business processes has high importance. Ensuring that IT reflects the updated busin...
Abstract. This tutorial describes the rationale for and use of an ontology for extensive semantic interrelation of documents to increase "sustainable development", i.e. c...
Ontology evolution is a complex problem. In our work, we focus on issues related to change management, particularly consistency maintenance and we present in this paper, an overvie...
— Change management is one of the most critical processes in IT management. Some of the reasons are the sheer number of changes and the difficulty of evaluating the impact of cha...
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Organizational change brings about a number of behaviors that are seen to run counter to the implementation of the information systems. These behaviors may be seen as jeopardizing...
Abstract. We propose a novel hybrid planning approach for the automated generation of IT change plans. The algorithm addresses an abstraction mismatch between refinement of tasks ...
Sebastian Hagen, Nigel Edwards, Lawrence Wilcock, ...